At Millennium Comics & Collectables, we aim to make your shopping experience with us simple and easy! We are a proud family-owned pop-culture store that ship directly from our massive store at 158 East Street, Rockhampton QLD 4701

 

DISPATCH

We aim to be as efficient at packing and shipping orders as possible so that you can spend more time enjoying your item's playing and less time putting off building that deck or painting that army! Please see below turn around times*:

 

TIME ORDERED AEDT TIME
  • BEFORE 12PM - SAME BUSINESS DAY
  • AFTER 12PM - NEXT BUSINESS DAY

 

Please note that we do not ship orders over Saturday and Sunday

*Orders are processed and shipped once full payment has been cleared.

Whilst we aim to have your order to you within 2 to 3 working days, this can be delayed due to a number of reasons beyond our control, including remote delivery locations, public holidays, and shipping busy periods eg. Christmas. If the item you are ordering is needed by a deadline, please contact us prior to placing the order, to confirm that we will be able to rush your order in the timeline required..

 

CLICK & COLLECT

We offer a free Click & Collect service for our local customers who wish to visit us at our store! Simply select “Pick-Up in store” as your delivery method during checkout and we will send you an Order Confirmation Notice as soon as your order is placed and paid for. Your order will be prepared for collection according to the below time frame:

 

TIME ORDERED AEDT TIME
  • BEFORE 12PM - SAME BUSINESS DAY
  • AFTER 12PM - NEXT BUSINESS DAY
Please note that we may not collect orders over Saturday and Sunday
 

Once you receive your "Ready for Collection" email, you can attend the correct store to collect your order! Please make sure you bring your order number with you when you come in store to collect! 

Please note; orders placed for Click & Collect that remain uncollected after 07 days from the date of your original Pick-Up Notice, will be cancelled and refunded excluding a 10% restocking fee as per our Returns Policy

 

SHIPPING DELAYS

Occasionally due to circumstances outside Millennium Comics & Collectables control, delivery delays may occur.


If you believe there has been an issue with your delivery, please contact us directly within 14 days of receiving your Shipping Confirmation email, so we can launch an investigation with our couriers on your behalf

  

Last updated: 18th October 2024