Question 1

Can I put an item on hold?

Accepted Answer

Yes. We hold items for one week; after that the hold is cancelled and the item goes back on the shelf. If you need longer, talk to us - we also do lay-by.

Question 2

How do I sell you my cards?

Accepted Answer

Start a list on our Sell your cards page, choose cash or store credit, then bring the cards in sorted in the same order. Approval can take up to 48 hours, and store credit is live the moment we approve. How buying works .

Question 3

What events do you run?

Accepted Answer

We are open late on Thursday and Friday nights for competitive and casual play across a range of games, plus prereleases and tournaments. See What's on and follow our socials.

Question 4

Can I collect my order in store?

Accepted Answer

Yes, free. Choose pick up in store at checkout and wait for your "ready for collection" email. Orders before 12pm are ready the same business day.

Question 5

How fast do you ship?

Accepted Answer

Orders paid before 12pm (Queensland time) ship the same business day, after 12pm the next business day. We do not ship on weekends. Shipping .

Question 6

What do TCG, MTG, 40K and AoS mean?

Accepted Answer

TCG is a trading card game, MTG is Magic: The Gathering, 40K is Warhammer 40,000 and AoS is Warhammer Age of Sigmar. "Raw" means a card or comic that is not graded or slabbed.

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